General Listing of IVR applications:

• Advertising response management
• Anonymous tip line
• Benefits and pension plan information/enrollment
• Call inbound and outbound announcements
• Catalog services - telephone order entry
• Claim reporting and status
• Credit card verification
• Credit and collections calls
• Customized call position routing
• Customer service inquiries
• Customer satisfaction surveys
• Customer address verification
• Directions
• Factory recall notification
• General information
• Help desk inquiries
• Inventory status
• New product introductions
• Nearest store locator
• Office location directory
• Outbound calling campaigns
• Product order placement and status
• Past due account information
• Payment processing
• Payment tracking
• Product information
• Reservation system
• Remote dispatch
• Real time account balance information
• Scheduling
• Surveys
• Ticket purchases
• Technical Support